We’re here to answer your questions about dog boarding, daycare, and grooming services in South Austin. For the safety and comfort of our pack, all visits are by appointment.
Connect With Austin Dogtown
Austin Dogtown
537 Woodward St
Austin, TX 78704
MAP
Phone & Email
Phone: (512) 535-4244
Emails:
info@dogtownaustin.com (new clients)
admin@dogtownaustin.com (current clients)
grooming@dogtownaustin.com (grooming services)
Hours of Operation
Weekday Drop-off/Pickup
Monday-Friday
- Drop-off: 7AM-10AM
- Pickup: 4PM-6:30PM
Weekend Hours
By Appointment Only
Saturday & Sunday
- 10AM or 3PM
* Daycare offered Monday through Friday only
Holiday Hours & Closures- 2025
Thanksgiving Week
NO DAYCARE
Wed Nov 26
Thurs Nov 27
Fri Nov 28
“Holiday Daycare” will be offered Tues Nov 25 with drop off 9-10am and pickup 3-4
Boarding Drop-off/ Pickup Hours
Tues Nov 25 – 10am & 3pm appt times
Wed Nov 26 – 10am & 3pm appt times
Thurs Nov 27 –Closed for drops/ pickups
Fri Nov 28 –10am & 3pm appt times
Sat Nov 29/ Sun Nov 30 – 10am & 3pm appt times
Christmas- New Year’s Week
NO DAYCARE
Mon Dec 22
Tues Dec 23
Wed Dec 24
Thurs Dec 25
Fri Dec 26
Thurs Jan 1
“Holiday Daycare” will be offered Mon Dec 29, Tues Dec 30, & Wed Dec 31 with drop off 9-10am and pickup 3-4
Boarding Drop-off/ Pickup Hours
Mon Dec 22 – 10am & 3pm appt times
Tues Dec 23 – 10am & 3pm appt times
Wed Dec 24 – 10AM appt time only
Thurs Dec 25 – Christmas Day- Closed
Fri Dec 26 — 10am & 3pm appt times
Sat Dec 27/ Sun Dec 28 — 10am & 3pm appt times
Mon Dec 29 — 10am & 3pm appt times
Tues Dec 30 — 10am & 3pm appt times
Wed Dec 31 — 10am & 3pm appt times
Wed Jan 1 – 10am & 3pm appt times
**all holiday reservations require 21 days’ notice via email from the start of the reservation to shorten or cancel the visit with no charge
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Visiting Austin Dogtown
We’d love to show you our facility! For everyone’s safety, our facility is closed to visitors during usual business hours. However, tours are available Monday through Thursday at 3:45 PM by appointment only. Email info@dogtownaustin.com to book a time to explore our facility.
We do have a structured process for daily pickup and drop offs. This helps maintain calm pack energy and prevents leash reactivity issues.
Drop-offs
- Pull up to black gate area in carpool line
- Remain in your car if another client is outside
- After you’ve entered gated area, remove their leash (leave collar on), and wait for us to come to you
- Please ensure gate stays closed until your dog is inside
- Staff will leash or call your dog inside
- For boarding: bring only labeled food/meds in disposable bags
Pickups
- Pull up to black gate area in carpool line
- One person at a time enters gated area with leash
- Staff will verify pickup and open door
- Your dog will be brought out for leashing
Austin Dogtown Video Tour
Checkout a “video tour” of our facility!
“I cannot control my excitement in the morning when we are going to Dogtown.
I literally am jumping off the walls waiting to go. I love getting to run around all day with my friends. I love all the pets I get from staff. And I love to be queen of the picnic table sometimes. It’s just a fun time with my friends and I wish mom would just send me everyday.”
Mabel
Frequently Asked Questions (FAQs)
Q: What sets Austin Dogtown apart?
A: Our 7,000+ sq ft facility offers more than just space—it provides a thoughtfully structured environment where professional oversight meets purposeful play. We balance supervised socialization with essential rest periods, allowing each dog to develop confidence naturally. Our experienced team adapts activities to individual needs, creating an atmosphere where dogs learn, play, and grow while maintaining clear boundaries.
Q: How far in advance should I book services?
A: We recommend booking your daycare or boarding stay one to two weeks in advance—or earlier!
Q: Are you currently hiring?
A: We’re always interested in meeting experienced dog handlers who share our commitment to quality care. If you’d like to join our team, please email your resume to laurie@dogtownaustin.com.
Q: How can I provide feedback about your services?
A: We value your input! For service-related concerns or suggestions, please email info@dogtownaustin.com. If you’d like to share your positive experience, we appreciate reviews on Google, which help other pet parents find us.
Q: Where are you located and what areas do you serve?
A: We’re located at 537 Woodward St, Austin, TX 78704, just 3.5 miles south of downtown. We proudly serve South Austin and surrounding areas, including downtown, St. Edwards, South Congress, Travis Heights, Bouldin Creek, Zilker, and Barton Hills. Though, that doesn’t mean you can’t make an appointment if you live outside of those areas! We’re located close to the airport, which makes your boarding experience easy and convenient.
Hear from our happy humans
“Most often a day of daycare results in a quiet and calm evening with the pups falling asleep early—which is a nice respite with two dogs with a lot of energy.”
Michelle P.
“Austin Dogtown is amazing! The team truly cares about the dogs, and it shows in every interaction. My pup, Winnie, always comes home happy, well-exercised, and loved. I trust them completely for both boarding and daycare—it’s like a second home for her. Highly recommend!”
Kory K
“The team at Austin Dogtown feels like family! They genuinely care about all the pups and their families. They are knowledgeable, kind, friendly, and caring.”
Katie G.
